Support
Help, when you need it.
Browse the common topics below, or reach our team directly. We answer by email and aim to reply within one business day.
Getting started
- —Start with the readiness check: tell Wyllie your role, format and worries.
- —Wyllie returns predicted questions, STAR stories and a first material to build.
- —Move from Prep to Polish to Practice, then export your Interview Kit.
Billing & subscriptions
- —Plans are billed in USD, monthly or yearly, and renew until cancelled.
- —Cancel anytime — access runs to the end of the paid period.
- —Monthly usage is not credit or a balance and does not roll over.
Materials & reels
- —Materials are laid out from your own real content — you fill in the truth.
- —Practice reels render in 16:9 to review and 9:16 to share.
- —Not happy with an output? We prioritise regenerating it with you.
Privacy & data
- —We minimise what we collect and let you delete your content.
- —We never apply to jobs or contact employers for you.
- —See the Privacy Policy and Content License for details.
Phone
+44 7359436582Registered office
8 Pine Grove, Ladybank, Cupar, Fife, Scotland, KY15 7NL
Looking for our policies? See Privacy, Terms, Refund, AI Disclaimer and Acceptable Use.